Privacy Policy

Introduction and Scope

This Privacy Policy explains how tng66 handles personal information for users residing in Malaysia. It applies to all services provided through our website and mobile applications. This policy governs the data we collect directly from you and automatically via your browser.

Please note that this policy does not extend to third-party websites. Once you leave our platform via an external link, we have no control over the privacy practices of those external sites and encourage you to read their respective policies.

Personal Information We Collect

Account and Identity Data

We collect basic information required to create your account, such as your username, contact details, and date of birth. This is used to establish your identity and ensure you meet the legal age requirements.

Verification Documents

To prevent fraud and comply with regulatory standards, we may request government-issued identification or proof of address. These documents are used solely for KYC (Know Your Customer) purposes.

Payment Data

We collect necessary payment details to facilitate deposits and withdrawals. This information is handled through secure channels to ensure your financial data remains protected.

Gaming and Transaction Activity

We record your gaming history, betting patterns, and transaction logs. This data helps us detect irregular activity and provide a tailored user experience.

Technical and Device Data

Our systems automatically collect your IP address, browser type, operating system, and device identifiers. This is essential for security monitoring and site optimization.

Support Records

Communications you send to our support team are stored to resolve your queries and improve our service quality.

How We Collect Data

We gather information through three primary channels:

1. Directly from you: Information provided during registration, account updates, or when contacting support.
2. Automatically: Data collected through cookies and server logs while you navigate our platform.
3. Partner Providers: Information received from our partner payment processors and verification services to confirm the validity of your transactions and identity.

Why We Use Data

Your data is used for the following essential purposes:

• Account Management: Creating, maintaining, and securing your user profile.
• Financial Processing: Facilitating deposits and withdrawals and preventing payment errors.
• Verification: Ensuring users are of legal age and verifying identity to prevent multi-accounting.
• Fraud Prevention: Monitoring for suspicious patterns to protect both the platform and our players.
• Personalization: Optimizing the interface and content based on user preferences.
• Legal Compliance: Fulfilling obligations related to gambling operations and anti-money laundering (AML) rules.
• Marketing: Sending promotional updates only to users who have explicitly opted-in to receive them.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

• Service Providers: Technical partners, payment processors, and identity verification services necessary for the platform's operation.
• Legal Authorities: When required by law to comply with a legal obligation, court order, or official request from relevant authorities.

How We Protect Data

We employ robust security measures to safeguard your information:

• Encryption: Data transmitted between your device and our servers is protected using industry-standard encryption.
• Access Control: Internal access to personal data is strictly limited to authorized personnel who require it for specific job functions.
• Data Isolation: Sensitive payment information is isolated and handled through secure, dedicated gateways.
• Continuous Monitoring: Our systems are monitored to detect and respond to potential security threats in real-time.

Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze site traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

You maintain several rights regarding your personal data. You may exercise these rights by contacting our support team via the channels available on this site.

Note: Even after an account is closed, we are legally required to retain certain data to comply with gambling regulations and anti-money laundering laws.

How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we keep the data only for the period necessary to fulfill the purposes for which it was collected or as required by applicable law in Malaysia.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be terminated immediately and any remaining funds will be handled according to our internal safety protocols.

Parents or guardians who become aware of a minor using our platform are encouraged to report this immediately via our support channels.

Cross-Border Transfers

To provide our services, some of our technical and service providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are in place to protect your data and that the transfer is conducted securely.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed about how we handle your data.

Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us via the Support page. Our team is available to assist you through the official communication channels provided on the site.